FAQ

The commitments below describe how our store handles customer requests and order activity.

Where do you ship?

We ship only within the United States, and every U.S. order receives free standard shipping.

How long will my order take?

Processing takes 1–2 business days. Estimated shipping time after dispatch is 4–6 business days, and tracking is provided when available.

Can I return or exchange an item?

Yes. Contact us within 30 days after delivery. We provide a free return label, pay the return shipping cost, and do not charge a restocking fee. Limited change-of-mind exclusions are described in the Refund Policy.

When will I receive a refund?

Approved refunds are sent to the original payment method within 10 business days after approval. Your bank or card issuer can require additional posting time.

Which payment methods are accepted?

Checkout supports credit and debit cards from Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Orders are charged in USD.

Can I cancel or correct an order?

Contact us before shipment to request a cancellation or address correction. Once the order ships, the Refund Policy applies and carrier routing may limit address changes.

What if my order is damaged or incorrect?

Send the order number and details promptly. We pay the return cost and arrange the appropriate replacement, refund, or other remedy for damaged, defective, incorrect, or incomplete goods.

Contact details

Email: hindaxusn@gmail.com
Phone: (430) 792-6880
Address: 231 Lake Ave, Manchester, New Hampshire 03103, United States
Service hours: Monday to Friday, 9:00 AM–5:00 PM.